1. What are So Fresh Wet Towels?

So Fresh Wet Towels are premium, single-use refreshing towels — perfect for hygiene on the go, whether you're dining out, at the gym, travelling, or hosting events. Each towel is individually sealed and lemon-scented.

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2. Do the towels have a scent?

Yes, all our towels are infused with a fresh lemon scent — clean, crisp, and invigorating.

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3. Are the towels biodegradable?

Yes, both the towel material and packaging are eco-friendly and biodegradable, making them a sustainable choice.

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4. Can I buy in bulk for my business?

Absolutely. We offer special pricing for bulk and wholesale orders. Email us at info@sofreshwettowels.com.au for business inquiries.

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5. How long does delivery take?

Orders within Australia typically arrive in 3–7 business days. Express shipping is also available during checkout.

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6. Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

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7. Can I return my order?

We accept returns on unused and unopened packs within 7 days of delivery. For more details, see our Return & Refund Policy.

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8. Are the towels safe for sensitive skin?

Yes, our lemon-scented formula is gentle and suitable for most skin types. However, if you have sensitive skin, we recommend testing on a small area first.

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9. How can I reach customer support?

You can email us at info@sofreshwettowels.com.au and we'll get back to you within 24 hours.